Privacy Policy

Sun Bo (孙博), operating the ProductIdeaScout software service under the ProductIdeaScout brand from Building 5, Phase 5, Haima Park, Zhengdong New District, Zhengzhou, Henan Province, China, is responsible for the personal data collected through this website and application. Privacy questions or requests can be sent to [email protected].

Submitted ideas, uploaded text, preview inputs, research dimensions, generated reports, report identifiers, and job identifiers are used to understand your product idea, generate validation previews, run paid report jobs, and deliver report artifacts.

When you sign in, we may process your account email, authentication provider, provider account identifier, session state, and account settings so you can create previews, access paid reports, and view order history.

ProductIdeaScout uses Paddle or another payment provider for checkout, tax calculation, payment processing, receipts, and refund workflows. When Paddle checkout is used, Paddle may act as merchant of record for the payment transaction. We do not store full card numbers. We may store order status, checkout session identifiers, payment attempt identifiers, refund request records, refund status, buyer email, tax or country metadata, and related records needed to reconcile delivery and support.

Research focuses on public source evidence and public user discussions. We do not ask you to provide private third-party data, and you should not submit secrets, credentials, private customer records, or regulated personal data.

Support requests may include your account email, order id, checkout session id, report id, job id, refund request details, refund status, messages, and diagnostic details needed to investigate account, delivery, or billing issues.

Cookies and similar technologies may be used for authentication sessions, UI language preferences, security, fraud prevention, basic product analytics, and site performance. You can control many cookie settings through your browser.

ProductIdeaScout may rely on hosting, database, authentication, email, analytics, payment, storage, and AI infrastructure providers to operate the service. These subprocessors process data only as needed to provide, secure, monitor, and support ProductIdeaScout.

We keep account, order, report, support, and diagnostic records only for as long as needed to provide the service, resolve disputes, prevent abuse, satisfy tax or accounting obligations, and maintain audit logs. Report access may expire according to the product retention rules shown in the application.

We use technical and organizational safeguards designed to protect account, order, and report data. No online service can guarantee perfect security, so do not submit highly sensitive or regulated data to ProductIdeaScout.

ProductIdeaScout and its providers may process data in countries different from where you live. When required, we rely on appropriate contractual, technical, or legal safeguards for international data transfers.

Depending on your location, you may request to access, correct, or delete personal data associated with your account, or object to certain processing. Send requests to [email protected] and include the account email you use with the service.

ProductIdeaScout is intended for business and product research use and is not directed to children. Do not use the service if you are not old enough to enter into an online service agreement in your location.

We may update this Privacy Policy as the product, providers, or legal requirements change. The Last updated date shows when the current version took effect.