Terms of Service

These Terms govern your use of the ProductIdeaScout software service at https://productideascout.com. Questions about the service, your account, a purchase, or these Terms can be sent to [email protected].

ProductIdeaScout is a software service for product idea validation. You can submit a product idea, receive a free preview, and purchase a paid Validation Decision Pack generated from public source evidence and public user discussions.

You are responsible for the account, email address, and authentication method you use with ProductIdeaScout. You must provide accurate account and checkout information and use the service only for lawful business, product research, and validation purposes.

Do not submit secrets, credentials, private customer data, regulated personal data, unlawful content, or content that you do not have the right to use. ProductIdeaScout is intended for product research, not surveillance, identity profiling, or private investigation.

A paid Validation Decision Pack costs $39 per report as a one-time purchase unless a different price is shown at checkout. No subscription or recurring billing is created. For purchases completed through Creem checkout, Creem acts as the merchant of record and contractual reseller. Creem collects and processes payment, issues invoices or receipts, calculates and remits applicable indirect taxes, and handles refunds and chargebacks. ProductIdeaScout remains responsible for the product, delivery, customer support, and determining refund eligibility.

After payment is confirmed, full research starts and reports are normally delivered by email and in the application in 30-45 minutes. Delivery may take longer when public sources are unavailable, the job queue is busy, or third-party providers are degraded.

ProductIdeaScout's Refund Policy explains the voluntary 14-day request window, automatic refunds for confirmed report-generation failures, and how to contact support. We respond to refund requests within 3 business days. Refunds for purchases processed by Creem are handled by Creem, and mandatory consumer rights continue to apply.

You may use your purchased report for your own product, research, investor, team, or planning work. ProductIdeaScout retains ownership of the service, software, templates, research workflow, public sample assets, and underlying systems.

Public sample reports and sample downloads are static demonstration assets. They are not customer reports, do not expose private report URLs, and may differ from the exact output generated for a paid idea.

Reports summarize available public evidence and decision rationale, but they do not guarantee product-market fit, revenue, investment outcomes, customer demand, legal compliance, or business success. You remain responsible for your own product and business decisions.

ProductIdeaScout may be unavailable during maintenance, incidents, provider outages, or source access changes. We may change, suspend, or discontinue parts of the service when needed to keep the product reliable and compliant.

We may update these Terms as the product, payment flow, or legal requirements change. The Last updated date shows when the current version took effect.

These Terms apply to your use of ProductIdeaScout and its product-specific services. For a purchase completed through Creem, Creem's Buyer Terms also apply to the transaction and prevail if they conflict with these product-specific Terms. Mandatory consumer protection rights are not limited. Contact support first so we can try to resolve account, billing, or report delivery issues directly.

Questions about these Terms, report delivery, billing, or refunds can be sent to [email protected].